Services / Information

         Shipping and Returns
         Privacy & Security
         Returns & Exchanges
         Ordering
         Payment, prices and special offers
         Update Account Information

Shipping and Returns
     Delivery and Shipping is usually by express, because the shipped on pallets. The exception is the delivery of the sample set `s
     For sending the EUR, we charge 62,00 Euro pallets (plus tax.). The shipping and delivery fee, the cost of the range are included. Shipping fees quoted are for delivery within Germany.

Privacy & Security
     The extent necessary for order processing, address, email address and IP address are stored. When you save the data to complete order processing, you can cancel at any time.
     A disclosure of customer information to third parties is excluded.

Returns & Exchanges
     A return and exchange is in the case of incorrect or defective delivery possible. To do this, please within 3 days after delivery of goods to contact us.

Ordering
     You can track the status of your order / delivery in your personal account after logging.

Payment and prices
     Please pay the amount stated in the order confirmation referred to our bank account, here you can use the payment methods indicated.

Account
     Take independently make changes to your customer / account information. This will then automatically be saved in your order.